A dedication to complete customer satisfaction is our top priority. Here's what our customers have to say:
Mr. Newman was great in all aspects of the job. He helped educate us as to what would be the best flooring for people who have dogs. We were concerned about dog nails scratches and the sound of walking on it. He's not a pushy salesperson and delivers a quality product and professional installation. We picked a modern look in ceramic tile that looks like wood for our livingroom and resilient vinyl, wood look for our bedrooms. We couldn't be happier with how beautiful it looks and I am not worried the dogs will damage it. Start to finish Marty was on time and got the job done fast. Even when we had issues like our floors having old vinyl underneath and the bedrooms not being level, he took care of it with no extra charge to us. He was great at communicating and keeping in touch even after the job was done and paid for. If you want the job done right with no hassles and speedy installation I recommend you choose this company, you won't be disappointed.
FCI recently installed wooden floors in our formal living room. We wanted to match existing wooden floors in another room, and that was done very well. Marty and team did a great job - the finish is great, the floors look so lovely, and Marty was great to work with, very professional and courteous. His installers too! When we enquired about replacing carpets in another room, his mini showroom in his van helped a ton. Marty is also very good in ensuring we are satisfied once the job is done and payment made.
We recently completed reflooring our 4000+ sqft house, which included engineered hardwood, carpet, and tile. Our contractor steered us to Marty at FCI. From day one Marty was very understanding, had a large variety of options, and was willing to keep digging if what we were seeing wasn't what we were dreaming of. In fact the hardwood we ended up choosing wasn't one of his normal products but he was able to locate it and get us pricing very quickly. Once we made our product decisions, installation was swift and done very well, all of his installers were very skilled at there crafts and did wonderful work. We did find a few small (and I emphasize small and expected of a job this size) issues afterward and all were addressed and fixed completely to our satisfaction.
We finally got our well loved living room carpet replaced. John and Jennifer brought everything right to our house so we could see and feel it in our home with our lighting. We chose something slightly different than I would have chosen in a showroom. It is so soft in the room we are most likely to be on the floor. Love it! Thanks, John and Jen!
Went looking for new flooring...so glad I found Floor Coverings International. Their expertise and attention to detail really sold me right from the start. Beautiful product and great service..I’ll definitely recommend and use again! Thanks for my new beautiful floor!!!
It was a pleasure to work with these guys. They were very helpful and friendly and did a fantastic job. I’ll use them again for sure.
Great customer service and did a great job!
Awesome people to work with! Trustworthy.
We wanted to extend our hardwood floor in our house to include the den and formal dining room. After several bids, we chose Floor Coverings International. Marty and his team did an excellent job at matching the existing hardwoods, and reassuring us along the way. If anyone were to come in our house now, they'd never know where the new floors begin and the original floors ended! We always felt comfortable with the team that was working here. Marty made sure everything was to our likings. He was great!!! I'd recommend this company to anyone!!! I'd use them again!
In addition to the Frisco metro area we offer Flooring services for the following communities: McKinney, Little Elm, and more.